FAQS
Do you ship internationally?
Yes, we ship all around the world
Depends on the availability of the items, if you have an urgent request, please contact us directly to make sure we are able to accommodate your delivery time preference. If the item is available, delivery takes 3-4 days. If it’s not available, please see the below for the time duration to make your piece: Ceylon Collection: 2 weeks The Maldives Collection: 1 and a half – 2 months Morocco Collection: 2 weeks
Unfortunately, we do not accept refunds, exchange is applicable only 1 week after delivery if item is available in stock.
It is always better to make sure you have the right size before purchasing. For some ring items, they are not resizable, as for the rings that are possible to resize, we can do it free of charge.
Customization is only applicable for our Morocco collection at the moment. To help us guide you, you can always contact us directly on +971501143117, or email us for inquiries
We can fix any damages and polish/clean your items. Terms & conditions apply depending on the damage made. If there is a fault from our side, we take full responsibility for it. Polishing & cleaning can be made any time free of charge, only shipping charges apply